LexOrbit is operated by LexOrbit Inc., a Delaware corporation.
Contact: privacy@getlexorbit.com
Information we collect
Information you provide:
• Account information: name, email address, and organization if you provide one
• Payment details, processed by our payment provider, Stripe. We do not store full payment card numbers on our systems.
• Documents you upload for analysis
• Search queries and research questions you submit
• Communications you send us
Information collected automatically:
• Device and browser information
• IP address
• Basic usage data such as pages visited and features used
How we use your information
We use your information to:
• Provide and improve the LexOrbit platform
• Process your research queries and document analysis
• Process payments and send transaction confirmations
• Communicate with you about your account, updates, and support
• Detect and prevent fraud and abuse
• Comply with legal obligations
We do not sell your personal data to third parties.
We do not use your uploaded documents to train AI models.
AI processing of your content
LexOrbit uses artificial intelligence to analyze documents and answer research questions. To do this, the content you submit is processed by OpenAI, acting on our behalf under an agreement that restricts OpenAI's use of your data — it is not used to train OpenAI's models.
Legal research results are grounded in publicly available case law data from CourtListener, operated by the Free Law Project.
AI output can contain errors. You are responsible for verifying all citations and analysis before relying on them professionally.
How we share information
We share data only when necessary:
• With service providers who help us operate the platform, such as hosting, payment processing, and AI processing, under agreements limiting their use of the data
• To comply with legal obligations, court orders, or lawful requests
• To protect our rights, prevent fraud, or address security issues
• With your explicit consent
We do not sell your personal data.
Data retention
• Account data: retained until you delete your account
• Uploaded research documents: retained until you delete them or delete your account
• PDF tool files (merge, split, compress, and similar): retained for a limited window after processing, then deleted
• Payment records: retained as required by applicable law
You can request deletion of your data at any time by contacting privacy@getlexorbit.com.
Your choices
You can:
• Access and update your account information in your account settings
• Delete documents you have uploaded
• Request a copy of your personal data
• Request deletion of your account and associated data
• Opt out of marketing emails using the unsubscribe link
To exercise any of these, contact privacy@getlexorbit.com. We respond within 30 days.
Security
We use encryption in transit and at rest, role-based access controls, and secure session management to protect your data.
No system is perfectly secure. We have not yet completed a SOC 2 Type II audit or ISO 27001 certification. Details of our current practices are on our Security page.
Cookies
We use cookies for essential site functionality and to remember your preferences. You can manage your preferences through Manage Cookies or your browser settings.
We do not currently use third-party analytics or advertising cookies. If that changes, we will update this policy and our cookie settings first.
Children
LexOrbit is intended for legal professionals and is not directed to anyone under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated by email or through the platform, and the "last updated" date above will change.
Contact
Questions about this policy or your data:
privacy@getlexorbit.com
We value your privacy
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